Another Failed Blog Upgrade
I’ve tried twice in the last two weeks to make a much needed upgrade to my blog.
Unfortunately, there are several factors contributing to this failure, the first of which is become frustratingly complicated: I can’t connect to Network Solutions.
That in and of itself created these series of headaches:
1. D&E Communications – My ISP who told me the first time I contacted them, that the issue pertained to “users in the 610 area code have been assigned a dynamic IP address are being blocked by a third party vendor, Savvis.net.”
2. Savvis.net – has failed to respond to my support ticket (submitted four days ago).
3. D&E Communications – Again, my ISP told me it was someone else’s problem, this time blaming Network Solutions, telling me to call them and open a trouble ticket.
3. Network Solutions – NetSol asked me what D&E thought they’d be able to do since they’re not my ISP (to which I agreed wholeheartedly). They took my IP address anyway and opened a TT saying they’d look into it further, after first checking to see if I’d somehow been DNS blacklisted (which I haven’t).
Secondly, is that in addition to being unable to access my NetSol admin account, I can’t delete my current WordPress theme.
So until I resolve the ISP/NetSol issues, I’m stuck with what you see. Hopefully I’ll finally get this resolved soon, though most not likely until after the Thanksgiving holiday weekend.
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Update 11.25.08 2:12pm EST: Called D&E back and was told again that it was specifically an issue with Savvist.net and that there’s nothing they can do about it. So I’ve hit up my sisters ISP, Service Electric, to get into my NetSol account, and deleted the troublesome theme; I’ll upload a new theme later if my 3rd upgrade attempt fails tonight.